MANUFACTURER WARRANTY & CONTACT INFO
(all manufacturer warranties are subject to change by the manufacturer)
Loveland, CO 80538 Manufacturer's Warranty:TurboFlotor 1000 Multi SL & Stand Alone - 12 months TurboFlotor 5000 Shorty - 2 years CO2 Reactor 500 - 1 year CO2 Reactor 1000 - 2 year guarantee Kalkwasser Stirrer 1000 - 2 year guarantee Calcium Reactor 1000 - 1 year warranty Aqua UltravioletWeb site: www.aquaultraviolet.comTel: 800.454.2725 Email: sales@aquauv.comAddress:
42371 Ave. Alvarado Temecula CA 92590
Manufacturer's Warranty:
All Sterilizers (Complete Units) - 1 year from date of purchase OR 18 months from manufacturing date Sterilizer Housing - Limited Lifetime Warranty on housing against UV degradation AquaC Web site: www.proteinskimmer.com Tel: 858.689.1121 Email: info@proteinskimmer.comAddress: 7949 Stromesa Court, Ste. E San Diego, CA 92126 Manufacturer's Warranty: EV Series - 1 Year Remora & Urchin Series - 90 days
Aquarium Pharmaceuticals
Address:
Mars Fishcare Inc.
50 East Hamilton St. Chalfont, PA 18914-0218 Aquarium Systems (aka Instant Ocean & United Pet Group Aquatics Division) Web site: www.instantocean.comTel:800.822.1100 Email: info@instantocean.comAddress: 8141 Tyler Blvd. Mentor, OH 44060 Manufacturer's Warranty:Maxi-Jet Submersible Pumps - 3 years Maxi-Jet Power Heads - 2 years Mini-Jet 404 & 606 - 2 years Seaclone Skimmer - 1 year AquaticLifeWeb site: www.aquaticlife.comTel:888.548.3480 Email: customersupport@aquaticlife.comAddress:2416 W Victory Blvd. #136 Burbank, CA 91506 Manufacturer's Warranty:Internal Mini Skimmer 115 - 1 year All Light Fixtures - 1 year AquaTopWeb site: www.aquatop.comTel: 888.915.2782 Email: info@aquatop.comAddress:Los Angeles, CA Manufacturer's Warranty:All products - 6 months Aquatronica (same as Hydor)Web site: www.hydor.it Tel: 916.920.5222 Email: hydor.usa@hydor.com Address: 4740 Northgate Blvd, Suite 125 Sacramento, CA 95834 Aqueon (aka Central Aquatics & Energy Saver Unlimited) Web Site: www.aqueonproducts.comTel: 888.255.4527 Tech Support Email: rmoneyhan@central.comTech Support Email: bwoodruff@central.comWarranty Email: nsranske@central.comAddress:Aqueon Products Central Aquatics 5401 West Oakwood Park Drive Franklin, WI 53132 Warranty:"Pro" Heaters - Limited Lifetime Warranty BashseaWeb site: www.bashsea.comBoyd Enterprises (Chemi-Pure) Web site: www.chemi-pure.comTel: 305.651.2496 Email: boydinfo@gmail.com Address: 1670 NE 205 Terrace Miami, FL 33179 Brightwell Aquatics Web site: www.brightwellaquatics.com Tel: 570.486.4787 Email: answers@brightwellaquatics.com Address: 73 Ideal Park Rd. Catawissa, PA 17820 CaribSea Web site: www.carib-sea.com Tel:888.461.1113 Email: tech@caribsea.com Address: P.O. Box 13359 Fort Pierce, FL 34979 ChemMarin Web site: www.chem-marin.com Tel:570.654.0298 Email: chemarin@verizon.net Address: 261 1/2 Parsonage St. Pittston, PA 18640 Commodity Axis (aka Via Aqua) Web site: www.commodityaxis.comTel:805.383.3566 Email : info@commodityaxis.comAddress: 1011 Avenida Acaso Camarillo, CA 93012 Manufacturer's Warranty: Calcium & Poly-Reactors - 1 year Titanium Heaters- 6 months Polar Bear Chillers - 1 year Coralife (aka Central Aquatics & Energy Saver Unlimited) Web site: http://coralifeproducts.comTel: 888.255.4527 Tech Support Email: rmoneyhan@central.com Tech Support Email: bwoodruff@central.com Warranty Email: nsranske@central.com Address: 5401 W. Oakwood Park Drive Franklin, WI 53132 Manufacturer's Warranty: Calcium Reactors - 1 year CP Series Circulation Pumps - 1 year Light Fixtures - 1 year Power Center Timers - 1 year Reverse Osmosis Systems - 1 year Skimmers - 1 year Super Luft Pumps - 1 year Turbo Sea Pumps - 2 years UV Sterilizers - 1 year
CoralRXWeb site: www.coralrx.comTel: 877-Coral 911 Email: philip.root@blueoceanllc.com
CPR Aquatics Web site: www.cpraquatic.com Tel: 707.826.9636 Email: cpr@cpraquatic.com Address: PO Box 1111 3749 West End Rd. Arcata, CA 95521 Manufacturer's Warranty: All - 180 day warranty Current USA Web site: www.current-usa.com Tel: 866.276.8872 Email: info@current-usa.com Address: 2640 Business Park Drive Vista, CA 92081 Manufacturer's Warranty: Everything except for lamps - 1 year Lamps - 3 months Danner Manufacturing (aka Pondmaster) Web site: www.pondmaster.com Tel: 631.234.5261 Email: sales@dannermfg.com Address: 160 Oval Drive Islandia NY 11749 Manufacturer's Warranty: Mag Drive/Pond Mag - 5 years Hy-Drive - 2 years "Pro" Series Hy-Drive - 3 years Air Pumps - 1 year 1250 & 1700 Pond Filter Systems (the ones with pumps) - 3 years UV Sterilizers - 1 year Filters - 1 year Ebo Jager Web site: www.eheim.com Manufacturer's Warranty:Feeders - 3 years Heaters - 3 years Professional Filters - 3 years Eheim Web site: www.eheim.com Tel: 888-EHEIMNA, 888-343-4662 Address: 4226 St. Jean Blvd. Suite 209 Dollard Des Ormeaux, Quebec H9G 1X5 Canada
Manufacturer's Warranty:
Feeders - 3 years
Heaters - 3 years
Professional Filters - 3 years
Emperor Aquatics Web site: www.emperoraquatics.com Tel: 610.970.0440 Email: info@emperoraquatics.com Address: 2229 Sanatoga Station Road Pottstown, PA 19464
Manufacturer's Warranty:
Smart UV Sterilizers - 1 year
Lamps - 90 days
City of Industry, CA 91745
E.S.V. Website: www.esvco.com Tel: 800.846.9449 Email: ESVCO@CS.COM Address: 210A Engineers Drive Hicksville, NY 11801-6553 Hagen ( Fluval brand) Web site: www.hagen.com Tel: 800.225.2700 Email: customer.service-usa@rchagen.com Address: 305 Forbes Blvd. Mansfield, MA 02048 Manufacturer's Warranty:
Fluval U-Series Filters - 3 year warranty on non-replaceable parts Fluval C-Series Filters - 2 years Fluval 05 Series Canister Filters - 3 years Fluval FX5 - 3 years Fluval VueTech E-Series Heaters - 5 years Fluval Edge Heater - 2 years Fluval G-Series Filters - 2 years Aquaclear Power Filters - Lifetime Guarantee Hagen Glo Retrofit - 2 years Marina Slim Power Filter - 2 years Marina i25 Internal Filter - 2 years Hamilton Technology Web site: www.hamiltontechnology.com Tel: 800.447.9797 Email: info@hamiltontechnology.com Address: 14902 South Figueroa Street Gardena, CA 90248 Manufacturer's Warranty:
Systems and Ballasts - 1 year Metal Halide Bulbs - 1 year from purchase date Compact Fluorescent Lamps - 6 months (no coverage for breakage) Fluorescent Lamps - 1 month (No coverage for breakage) Ice Cap Ballasts must be returned to Ice cap for warranty
Hydor Web site: www.hydor.it Tel: 916.920.5222 Email: hydor.usa@hydor.com Address: 4740 Northgate Blvd, Suite 125 Sacramento, CA 95834 Manufacturer's Warranty:
Heaters - 2 years Fish Feeders - 2 years CO2 Green NRG Advanced - 2 years Koralia Pumps - 2 years Koralia Wavemaker - 2 years Performer Protein Skimmers - 2 years Seltz Pumps - 2 years Inland Seas ( including Nu-Clear brand) Web site: www.inlandseasproducts.com Tel: 800.777.4458 Email: sales@inlandseasproducts.com Address: 1536 W. Todd, Suite A102 Tempe, AZ 85283 Manufacturer's Warranty:
1 Year Innovative MarineWeb Site: innovative-marine.comTel: 866.368.7941 Email: Info@innovative-marine.comAddress:16026 Carmenita Road Cerritos, CA 90703 Manufacturer's Warranty:All Electrical Parts/Units - 1 Year Limited Warranty All Non-Electrical Parts/Units - 6 Month Limited Warranty Iwaki Web Site: www.iwakiwalchem.com Tel: 508.429.1440 Email: service@iwakiamerica.com Address: 5 Boynton Road Hopping Brook Park Holliston, MA 01746 Manufacturer's Warranty:
All MD & WMD pumps - 1 year JBJ
Web Site: www.jbjlighting.comTel: 877.374.9981 (Toll Free) Tel: 310.672.0480 Email: support@jbjlighting.com Email: warranty@jbjlighting.com Address:PO Box 90894 Los Angeles, CA 90009 Manufacturer's Warranty:
Arctica Chillers - 2 years Mini-Arctica Chillers - 1 year-warranty card has to be filled out within 14 days Arctica Commercial Chillers - 1 year JBJ Lighting Fixtures, Lamps, Nano Cube Aquariums, SP PowerHeads & CO2 Regulators - 6 month limited warranty Submariner UV Sterilizer - 6 months Wavemaker - 6 months True Temp Heaters - 1 year Reaction 4 Canister Filters - 1 year
Jungle Web Site: www.junglelabs.com Tel:210.658.3503 Address: Box 630 Cibolo, TX 78108 Kent Marine (aka Central Aquatics & Energy Saver Unlimited) Web Site: http://www.kentmarine.com Tel: 888.255.4527 Tech Support Email: rmoneyhan@central.com Tech Support Email: bwoodruff@central.com Warranty Email: nsranske@central.com Address: 5401 West Oakwood Park Drive Franklin, WI 53132 Kessil LightingWeb Site: www.kessil.comTel: 510.620.5250 Email: kessil@kessil.comAddress:1689 Regatta Blvd Richmond, CA 94804 Manufacturer's Warranty:All Products - 1 Year Kordon Web site: www.novalek.com Tel: 800.877.7387 Email: info@kordon.com Address:2242 Davis Court Hayward CA 94545
Laguna ( a Hagen brand) Web site: www.lagunaponds.comTel: 800.225.2700 Email: customer.service-usa@rchagen.com Address: 305 Forbes Blvd. Mansfield, MA 02048 Manufacturer's Warranty: Statuary Pumps - 2 years De-Icers - 1 year Clear Flo Complete Pump, UV & Filter Units - 3 years Tabletop Replacement Pumps - 2 years PowerJet Fountain/Waterfall Pump Kits -3 years Max-Flo Waterfall & Filter Pumps - 3 years PowerFlo Max - 3 years PowerClear UV Sterilizers - 3 years Pressure-Flo UVC Pond Filter Systems - 3 years All PowerGlo Lighting - 3 years Pond Aeration Kit - 3 years Powerfalls Filter Spillway - 2 years Powerflo Filter Falls 5000 & Skimmer Filter 5000 - 1 year each Fountain & Statuary Pumps - 2 years Lifegard Aquatics (aka Pentair Aquatics & Rainbow Lifegard) Web site: www.lifegardaquatics.com Tel: 800.628.8771 Email: info@lifegardaquatics.com Address: 16301 Carmenita Road Cerritos, CA 90703 Manufacturer's Warranty:
Quiet One Pumps - 3 years UV Bulbs - 60 days Test Strips - 60 days One year Warranty on all other products
Little Giant ( owned by Franklin Electric) Web site: www.littlegiant.com/lg-aquarium/in-line-submersible.aspxTel: 800.809.1393 Email: LGorders@lgpc.comAddress: 400 E Spring St. Bluffton, IN 46714 Manufacturer's Warranty: MDQX & MDQ Pumps - 1 year Mag-Float ( Gulfstream Tropical Aquarium) Web site: www.magfloat.net Tel: 866.738.3474 Address: 490 SW 9th street Dania Beach, FL 33004 Manufacturer's Warranty: N/A Maggie MufflerWebsite: http://maggiemuffler.com
Email: sales@maggiemuffler.com
Marc Weiss Web site: http://www.marcweissco.com Tel: 954.894.9222 Email: KWeiss@MarcWeissCo.com Address: 5935 Ravenswood Rd., E20 Ft. Lauderdale, Florida 33312 Marineland ( For Eclipse, Magnum, Penguin, Emperor Filters. Owned by United Pet Group) Web site: www.marineland.com Tel: 800.322.1266 (United Pet Group) Email: techhelp@marineland.com Manufacturer's Warranty: Visitherm Heaters - Lifetime Guarantee Stealth & Stealth Pro Heaters - Lifetime Guarantee Penguin Bio-Wheel Filters - 1 year Emperor Bio-Wheel Filters - 3 years C-Series Multi Stage Canister Filters - 3 years Magnum Canister Filters - 2 years HOT Magnum Canister Filters - 3 years Marine Series Pro Metal Halide Fixtures - 1 year LED Double Bright Lighting Systems - 1 year In Sump Protein Skimmers - 3 years Microbe-LiftWebsite: www.microbelift.comTel: 888.295.5529 Email: info@ecologicallabs.comAddress:2525 N.E. 9th Ave. Cape Coral, FL 33909 Milwaukee Instruments Web site: www.milwaukeetesters.com Tel: 252.443.3630 Email: support@milwaukeetesters.com Address: 2471 Hurt Drive Rocky Mount, NC 27804 Manufacturer's Warranty: All Instruments - 2 years Nature's Image ( Walt Smith is Nature's Image) Web site: www.naturesimageonline.com Tel: 310.215.8070 Email: sales@naturesimageonline.com Address: 5450 W. 104th Street Los Angeles, CA 90045 Neptune SystemsWeb site: www.neptunesystems.comTel: 408.578.3022 Email: info@neptunesys.comAddress:6280 San Ignacio Ave #E San Jose, CA 95119 Manufacturer's Warranty: Probes - 90 days All other products - 1 year NovusWeb site: www.novuspolish.com Tel: 800.548.6872 Email: deant@novusglass.com Address: 12800 Highway 13 South, Suite 500 Savage, MN 55378 Ocean Star International Web site: www.oceanstarinternational.com Tel: 650.558.8900 Email: sales.osi@gmail.com Address: 1350 Bayshore Hwy., Suite 440 Burlingame, CA 94010 Oceanic (aka Central Aquatics & Energy Saver Unlimited) Web site: www.oceanicsystems.comTel: 888.255.4527 Tech Support Email: rmoneyhan@central.comTech Support Email: bwoodruff@central.comWarranty Email: nsranske@central.com Address:5401 W. Oakwood Park Drive Franklin, WI 53132 Manufacturer's Warranty: BioCubes - 1 Year BioCube Mini UV Sterilizer - 90 days Chillers: 1 Year Pacific Coast Imports Web site: www.pacificcoastimports.com Tel: 503.982.6700 Email: info@pacificcoastimports.com Address: P.O. Box 378 Woodburn, OR 97071 Manufacturer's Warranty: One year warranty on everything, per their website Pentair Aquatics (aka Lifegard Aquatics & Rainbow Lifegard) Web site: www.lifegardaquatics.com Tel: 562.404.4129 Email: info@lifegardaquatics.com Address: 13911 Struikman Road Cerritos, CA 90703 Manufacturer's Warranty: see Lifegard Aquatics Pondmaster ( same as Danner Manufacturing) Web site: www.pondmaster.com Tel: 631.234.5261 Email: sales@dannermfg.com Address: 160 Oval Drive Islandia, NY 11749 Manufacturer's Warranty: see Danner Python Web site: www.pythonproducts.com Tel: 414.355.7000 Email: Info@PythonProducts.com Address: 7000 W. Marcia Rd. Milwaukee, WI 53223 R2 Solutions Web site: www.r2fishschool.com Tel: 800.464.0402 Email: r2lights@gmail.com Address: PO Box 617230 Orlando, FL 32861
Rainbow Lifegard (aka Pentair Aquatics & Lifegard Aquatics) Web site: www.lifegardaquatics.com Tel: 562.404.4129 Email: info@lifegardaquatics.com Address: 13911 Struikman Road Cerritos, CA 90703 Red Sea ( Ocean Clear is a Red Sea brand) Web site: www.redseafish.com Tel: 888.733.7329 Email: pinky@redseafish.com Address: 18125 Ammi Trail Houston, TX 77060 Manufacturer's Warranty: Berlin X2 - 1 year Prizm Skimmer - 1 year AquaZone Plus Ozone Generator-Controllers - 1 year Wavemaster Pro- 1 year Red Sea Max 130D & 250 - 1 year C-Skim 1800 - 1 year Reef InsaneWebsite: www.reefinsane.comTel: 855.467.2631 Email: support@reefinsane.comAddress:4747 Research Forest Dr. #180-204 The Woodlands, TX 77381 Reef One ( same as biOrb) Web site: http://www.reef-one.comTel: 877.928.7333 Email: Info@Reef-One.comRio ( same as Taam) Web site: www.riopumps.com Tel: 805.383.3566 Email: info@riopumps.comAddress: 1011 Avenida Acaso Camarillo, CA 93012 Manufacturer's Warranty: One year warranty on all products San Francisco Bay Brand Web site: www.sfbb.com Tel: 510.792.7200 Email: info@sfbb.com Address: 8239 Enterprise Drive Newark, CA 94560 SeachemWeb Site: www.seachem.com
Tel: 706.343.6060
Tel: 888.738.2436 [toll free] Email: support@seachem.comAddress:1000 Seachem Drive Madison, GA 30650
Sea Lab Tel: 310.643.6251 Address: 3701 Inglewood Ave., Suite 104 Redondo Beach, CA 90278 Sea LineWeb site: www.pacificcoastimports.comTel: 503.982.6700 Email: info@pacificcoastimports.com Address: P.O. Box 378 Woodburn, OR 97071 Manufacturer's Warranty: One year warranty on everything Sera Web site: www.sera.de Tel: 800.659.1970 Email: info@sera.deSpectraPure Web site: www.spectrapure.com Tel: 800.685.2783 Tech Support Email: support@spectrapure.com Warranty Email: sales@spectrapure.com Address: 2167 E. 5th Street Tempe, AZ 85281 Manufacturer's Warranty: All Water Purification Products - 3 years Ultra Precise Liquid Level Controller - 5 years SpectraSelect RO Membrane (Individually Tested) - 1 year Electrical Products - 1 year
Sunlight Supply
Tel:888.699.2782
Address:
5408 NE 88th Street, Bldg A
Vancouver, WA 98665 Manufacturer's Warranty:
Sun Blaze T5 Strips - 1 year Tek-Light - 1 year Maristar - 1 year
Taam ( same as Rio) Web site: www.riopumps.com Tel: 805.383.3566 Email: info@riopumps.comAddress: 1011 Avenida Acaso Camarillo, CA 93012 Tetra Web site: www.tetra-fish.com Tel: 800.423.6458 Manufacturer's Warranty: Whisper Power Filters - 2 years Tom Aquarium Products (owned by Koller-Kraft) Web site: www.tomaquarium.com Tel: 800.367.4821 Email: info@tomaquarium.com Address:19919 Shawnee Mission Pkwy. Shawnee, KS 66218 Manufacturer's Warranty: Rapids Pro RP3 filters - 90 days Stellar Air Pumps - 2 years Aquafilter Pump - 1 year
Two Little Fishies ( Julian Sprung is a Two Little Fishies brand) Web site: www.twolittlefishies.com Tel: 305.623.7695 Email: info@twolittlefishies.com Address: 1007 Park Centre Blvd.
Miami Gardens, FL 33169 UV Lighting (formerly Ultraviolet Resources International) Web site: www.uvlco.com Tel: 800.435.7779 Email: sales@uvlco.com Address: 5225 W. 140th St. Brook Park, OH 44142 Manufacturer's Warranty: 3 months on all Lamps Via Aqua ( same as Commodity Axis) Web site: www.commodityaxis.com Tel: 805.383.3566 Address: 1011 Avenida Acaso Camarillo, CA 93012
Manufacturer's Warranty:
Calcium & Poly-Reactors - 1 year
Titanium Heaters - 6 months
Polar Bear Chillers - 1 year
WavePoint
Tel: 805.383.3566 ext. 102
Address: 1011 Avenida Acaso Ste. A
Camarillo, CA 93012
Manufacturer's Warranty:
All Products - 30 day guarantee (return to retailer)
One year warranty (lamps not covered)
Optional 3 year warranty can be purchased on Wave-point.com (lamps not covered)
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