Orders under $400 will be charged standard FedEx rates.
We offer free shipping on orders over $400.00 on most items. Items that do NOT qualify for free shipping have "NO FREE FREIGHT" at the end of the product title. There will be an additional fee for orders shipped to residential locations.
Do you ship to my country?
Potentially, we can ship anywhere in the world. That said, for orders outside of the United States we usually limit ourselves to larger orders that are shipped by the pallet and paid for with wire transfers.
Has my order shipped and when will it arrive?
Orders are usually shipped in one to two business days (business days are Monday through Friday, non-holidays). Orders placed before noon Tuesday through Friday will usually be shipped the same day, and orders placed after noon on Tuesday through Friday will usually be shipped the following business day. Monday orders will either be shipped on Monday or Tuesday. Weekend orders are usually shipped on Monday. In general, we do our best to ship as quickly as possible.
Almost all products are shipped from Tempe, AZ, and Ground orders shipped from Tempe will take anywhere from 1 to 5 business days to arrive.
- FedEx Priority Overnight takes one business day. Packages will be delivered by 10:30 AM, but there are some remote areas where the package will not be delivered until 5:00 PM.
- FedEx Standard Overnight takes one business day. Packages will be delivered to most areas by 3:00 PM, but there are some rural areas where it will not be delivered until 5:00 PM.
- FedEx 2Day takes two business days. Packages will be delivered to business by 4:30 PM and to residences by 7:00 PM.
- FedEx Express Saver takes three business day, and will be delivered to a business by 4:30 PM and a residence by 7:00 PM.
Please keep in mind that business days are Monday through Friday, non-holidays. For example: An order placed on Wednesday after noon using FedEx Express Saver will not arrive until the following Tuesday (or later if any of the weekdays are holidays). Although FedEx does have a Saturday delivery service and Saturday pickup, for various reasons we do not use these services.
Pallet sized orders can sometimes take longer as we need to schedule the pickup with the carrier we choose for each specific order.
We do not ship on days FedEx does not operate. This is typically New's Year's Day, The Fourth of July, Thanksgiving and Christmas.
Some large products, such as large chillers and UV sterilizers are shipped directly from the manufacturer.
For all the products shipped from Tempe, AZ (
from where 99% of our products are shipped from
) consult the FedEx map below for the exact shipping time to your area.